What is Cloud Server Hosting?

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Cloud Server Hosting is a type of hosting service where resources are spread across multiple virtual servers, creating a flexible and scalable infrastructure.

How do I connect to a Windows VPS server?

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Our Windows VPS server is also named VPS RDP server. You can access your Windows VPS via Remote Desktop with administrator permission.

Can you migrate my Linux/Windows Cloud VPS from other providers?

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We use the Microsoft Hyper-V virtualization platform, so we can migrate your Windows Cloud VPS for free if you can provide us with the .vhdx or .vhd image file. If you do not have the image files, we can help you to set up your websites and databases from your old providers for free too.

Why are your cloud server service providers cheaper than other cloud hosting providers?

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We adhere to the principle of offering competitive pricing to benefit a wider range of small and medium-sized businesses as well as individuals. Our goal is to establish long-lasting partnerships and achieve mutual success. Over the years, we have accumulated valuable experience that helps us avoid unnecessary cost overhead. In addition to this, several factors contribute to our cost-effectiveness:

We own our hardware infrastructure, which means we do not resell services from other vendors. This significantly reduces operational costs.

Our technical support team is spread globally, with some members working remotely from home. This helps lower the average labor costs.

We currently do not provide telephone technical support. Instead, we offer online chat and email support, enabling us to assist more people within a given time frame, thus reducing service costs.

What are the benefits of Cloud Server Hosting?

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Cloud Server Hosting Benefits include scalability, reliability, flexibility, and cost-effectiveness.

Can I connect to your VPS cloud server via mobile phone?

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Yes, you can connect to the server via mobile phone. If you use an Android device, please find more Android remote desktop details. If you use an Apple device, please refer to remote desktop iOS.

Can I install any software on my VPS if I have a license?

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Yes, you can install any legal software (including SQL Server) in your dedicated server or VPS.

What security measures do you take to protect my VPS?

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Safeguarding your security is our foremost concern:

Firewall Protection: All VPS are shielded behind robust hardware firewalls.

Port Management: We proactively secure our network by blocking vulnerable ports such as 135-139 and others to mitigate potential threats.

Ongoing Updates: To fortify our defenses, we routinely update our host server operating systems, ensuring all security patches are promptly installed.

DDoS Protection: Our network features comprehensive DDoS protection mechanisms to thwart any potential distributed denial-of-service attacks.

Data Backups: Your data's safety is paramount. We regularly back up our host servers, and in the unfortunate event of any issues, such as hacking, we offer a convenient VPS restoration service for a nominal fee.

Proactive Monitoring: Our vigilant network monitoring team keeps a watchful eye on our infrastructure. In case of any attacks, rest assured, we take swift action to halt them in their tracks.

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