Client Testimonials for Database Mart
Client testimonials for DBM hosting services. We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.
thr***@***mail.com
04/29/2026
Support was really good. Penny did everything in her capacity from checking hardware and internet speed. She also provided detail analysis in the end.
cer***@***mail.com
05/02/2026
Really good support! Despite the delay, the team stayed responsive and solved the issue. I appreciate the help and communication. Thanks a lot!
tam***@***group.id
05/04/2026
So sorry for slow response. I instantly went to check the server and forgot to thank you. Thank you so very much for the assistance.Hv a wonderful day
say***@***mail.com
05/07/2026
Thank you for your support. The service was helpful and professional. I appreciate the quick response and clear assistance.
ckh***@***mail.com
05/08/2026
Thx July for her time to explain everything i need to know. When you have chance to come malaysia ill bring you around Kuala Lumpur city and look arou
tom***@***vert.com
05/11/2026
1st time using this service with so many to choose from ill be staying here, because of Jay. He helped me so much, the world needs more Jays :-)
ale***@***mail.com
05/12/2026
Very helpful and professional support. The issue was identified quickly and everything is working much better now. Thank you for the assistance!
tra***@***mail.com
05/15/2026
Bonjour, je vous informe que l'accès au serveur et aux bases de données est rétabli et que les services sont à nouveau fonctionnels. Je reste néanmoin
vir***@***mail.com
05/18/2026
Vanny was the best support technician I've met so far. Straight to the point, technically capable and highly professional.
sec***@***mail.com
05/21/2026
Excellent service from an expert operator. Jonathan immediately understood my problem, checked options, selected and implemented a solution.
jbp***@***mail.com
05/23/2026
A very professional service, I loved how they helped me throughout my entire process.
mat***@***lbox.org
05/28/2026
I am extremely aware of the problem and I appreciate the attempt to help and provide support.
mat***@***nsoro.eu
06/02/2026
Honestly, I am truly impressed by your performance. It is very rare to see a support team put in this much effort to help a customer find the right so
iva***@***mail.com
06/04/2026
A very friendly and professional support agent who responded quickly and answered all of my questions. 😊
mar***@***lllc.com
06/05/2026
Hazel was excellent — patient, clear, and answered every question about our GPU upgrade. Got the whole process sorted in one chat. Thank you!
bba***@***o.com.br
06/09/2026
Thank you very much for your assistance and prompt support.
I appreciate your help and will wait for the email confirmation once the migration and up
lou***@***mail.com
06/10/2026
very fast and efficient, very polite and helpful!
best customer service i have had for a long time!
cha***@***ahoo.com
06/14/2026
Sherry has always been there whenever I have issues. She provides options and that makes decision making easier for me. She resolved my issues
cli***@***mail.com
06/15/2026
I got a prompt accurate response am convinced with patience all should work out smoothly hopefully as expected. Thanks
fek***@***mail.com
06/17/2026
"Hello, my invoice #519127 was cancelled due to late payment. I want to renew my Windows VPS service. Please renew or issue a new invoice so I can pay
pro***@***mail.com
06/20/2026
Hello, can we make the change to a new IP address then? I didn't realize this wasn't supported.
con***@***peru.com
06/24/2026
I am very concerned about the situation and the lack of professionalism with which you are managing your business relationship with us. We have been w
crm***@***mail.com
06/26/2026
Thanks. We have installed the Windows pending updates and started a full system scan. We will inform you via ticket Thanks for your help and support
jef***@***mail.com
06/28/2026
Agent Hiker was truly amazing. Hiker got me through everything slowly and made sure I understood everything before moving to a next item. Thank you🧡.
moh***@***mail.com
07/03/2026
Mario provided outstanding support! He quickly understood my technical requirements for a dedicated IP and resolved the issue immediately. His communi
ria***@***mail.com
07/04/2026
Thank you, brother. I will get a working card and make the payment; if I am unable to do so, I will contact you again. Thank you very much for your he
mat***@***nsoro.eu
07/06/2026
Penny goes the extra steps as nearly everyone in support tea happy to have you on my side
jon***@***group.io
07/06/2026
Really appreciate the flexibility and courtesy. If you're reading this, give Jay a raise 😉
mat***@***mail.com
07/08/2026
Hiker has a real good manner and is reliable for support. He suggest good solutions to me even for two instances. Highly recommend him!
iam***@***mail.com
07/11/2026
Amazing customer service. Very impressed and I haven't even started using the service yet.
asb***@***mail.com
07/14/2026
Many thanks for the support this was great help , i will continues to test the server performance and get back to you incase any challenge thanks you
hav***@***mail.com
07/17/2026
I cannot access my website; it is showing the error shown in the image. Please fix this. Also, I previously requested to transfer the data from "rongb
tem***@***mail.com
07/22/2026
The support was exceptionally fast and attentive. They resolved the issue in a much shorter time than I expected, and their approach was truly great.
xp2***@***mail.com
07/24/2026
Thank you very much for your support and assistance. I truly appreciate your help.
the***@***mail.com
07/28/2026
Awesome support, made my evening. Would like to chat - @Mystahd telegram :D :P i'll expect you ^^
fue***@***mail.com
07/29/2026
The service has been a feat. I have been with Databasemart for almost 8+ years now. They never miss.
541***@***1@qq.com
07/30/2026
Account Restricted
We've detected that your account is currently under a risk restriction (Restricted status).
To continue using platform features, p
Jap***@***mail.com
08/01/2026
Thank you. I appreviate your asdistance, thank you for clarifyingband answering my concerns efficiently
Sun***@***mail.com
08/05/2026
Quick response during week days, Good agents- Alina really made me happy with the act of service.
ngo***@***mail.com
08/05/2026
A big shout to Vanny, she is so helpful, prompt and accommodating, I recommend he to be your top chat support to teach/train others. Keep it up Vanny!
ras***@***mail.com
08/08/2026
very professional,very knowledgeable and well informed,quick and super responsive,it was an amazing experience and world class servive.
jar***@***mail.com
08/10/2026
Fiona was very helpful, professional, and friendly. She clearly understood my issue, helped me with my refund request, and made the whole process very
eri***@***veel.com
08/12/2026
Your customer service agents are excellent — patient, skilled, and a pleasure to work with.
eun***@***mail.com
08/14/2026
thank you so much for all your help Bruce really appreciate it a lot! have a nice day
vpn***@***ters.com
08/16/2026
Agent Holiday is one of the very best. Always a super pleasure chatting with him/her.
1tr***@***mail.com
08/18/2026
I just upgraded from basic to professional but he speed is still an issue , can i have basic plan again and add 1gb instead?
mn1***@***mail.com
08/21/2026
目前server連線,請幫忙確認
Product
GPU VPS - RTX Pro 6000
Created
07/27/2026 11:06
Remain
69 day(s)
Billing Cycle
Quarterly
Primary IP
173.208.247.47
Configura
tfg***@***ngs.live
08/22/2026
Assistance With My Dedicated Server Trial Was Great And Was Done In Few Minutes Agent's Are Always Online On Support Chat
alt***@***mail.com
08/24/2026
Gavin was very Patient, knowledgeable
and kind and helped me sort out my issues with ease.
sun***@***mail.com
05/01/2026
Thank you for your quick response I really love and I think I need to do business with you
umu***@***mail.com
05/03/2026
They won my heart again with the information they provided and the attention they showed. I love DateBaseSmart.
Car***@***mail.com
05/04/2026
thanks
also thanks for previous chat for previous agent
I forget to submit review for previous chat
jer***@***mail.com
05/08/2026
I purchased a VPS and attempted to register on popads.net, but the site kept detecting that I was using a VPN
mon***@***mail.com
05/08/2026
The best I have ever experienced in any chat in my lifetime. Completely AWESOME!!!!!
rlf***@***mail.com
05/12/2026
I feel Hiker did great, I bought the wrong machine and he understood the mistake and helped me get to the right machine. Thanks again
ano***@***mail.com
05/13/2026
Excellent support experience. The issue was handled professionally with quick response and timely resolution.
tro***@***bell.com
05/15/2026
very helpful thanks
and btw -there was an IP Ban in place on the server, set because I tried to log in too many times - all good now
con***@***rs.co.uk
05/19/2026
Clear, understanding, and got me a free trial, tried to get me a good deal, so well done
the***@***mail.com
05/23/2026
give this guy a raise. he possibly just arranged a huge-huge deal that includes hundreds, if not more players.
alv***@***mail.com
05/27/2026
really good service , my apologies i mis'take two times, and you solved it, really thanks
mah***@***mail.com
05/30/2026
i don't know what i say but it's good agent but my problem i wait for billing department respond in my mail for look to my problem and return my money
ola***@***ahoo.com
06/02/2026
Great support and quick responce, very professional in speaking and customer centric
geo***@***mail.com
06/04/2026
Penny was excellent. Clear, direct, and answered every technical question precisely without redirecting me elsewhere. Best support experience I've had
mmm***@***ahoo.com
06/07/2026
the company agent is very good to me and he solve my problem at once thanks so much
ham***@***mail.com
06/09/2026
Preston is very responsive, and good problem solving person. He solved my problem in few minutes.
gma***@***mail.com
06/11/2026
My 5 star rating for solve my issue at live time incredible
And explain with screenshot sent i impressed thankyou database mart i feel good
jne***@***mail.com
06/14/2026
Excellent support experience. Jonathan was patient, professional, and quick to assist with my issue. the resolution proceess was smooth. Thank you.
slt***@***mail.com
06/16/2026
No, thank you.
Please just make sure the VPS cancellation and refund are completed as discussed.
I appreciate your help, Mario.
sal***@***gies.com
06/19/2026
we hae participated on tender IIT-Hyderabad and thery ned clarification about the mother board please support it is urgnt
frn***@***mail.com
06/23/2026
Amazing support! Hiker went above and beyond, solved every issue, answered all my questions, and provided outstanding service. Highly recommended!
ser***@***ncoa.com
06/25/2026
Sorry I was not able to respond. Something came up. I will check up on the provided image to validate the IP. Great support as always =)
phi***@***ther.com
06/26/2026
it was a slog getting started, but the team got me restored after a failure - big thanks!
anc***@***look.com
07/02/2026
Thank you for the time you used to explain "the whole thing". I really will take into the count to choose your services.
phi***@***mail.com
07/03/2026
The support was very helpful and the agent help me resolve my issues. Keep it up.
dig***@***mail.com
07/04/2026
"Hi, I need an urgent manual VHD restoration for my VPS vps-Baliaiagents (69.197.142.46). A major container configuration error occurred today that de
yrs***@***mail.com
07/06/2026
Great customer service. You have a customer for life! I've used other VPS services, none of them have your level of customer service..
gre***@***mail.com
07/07/2026
Gavin provided excellent and fast support! He quickly understood the billing issue with my additional IP, verified everything, and manually assigned t
exz***@***mail.com
07/11/2026
I want to order a dedicated bare-metal server (1-month term first to validate). I need these confirmed for a specific plan before paying:
A plan whos
moh***@***mail.com
07/11/2026
Excellent and very fast support! Kabuto was incredibly helpful and upgraded my service immediately. Highly recommended!
010***@***mail.com
07/15/2026
Fiona was incredibly helpful and quick to resolve my issue! She accurately diagnosed the server performance problem and offered clear, helpful solutio
chr***@***kpub.com
07/21/2026
bruce was able to determine that my domain (since 2007) was on the "old system". sherry before him told me to contact godaddy and pay 99.99.
rka***@***mail.com
07/23/2026
Yes, please expedite this request. We are currently locked out of the server and all operations are completely halted."
cry***@***mail.com
07/26/2026
extremely help ful, and guided me in every best way possible, Mr Cody is a very experienced man in this field
bil***@***ipro.dev
07/29/2026
Although had to wait for a long time, and in turn also made the team wait aswell, the help I received was exactly what I needed. Thank you, Queta!
iam***@***mail.com
07/29/2026
Jonathan assured me everything was okay, and for some reason the server just wasn't payed off the correct bank. Will get it fixed.
bis***@***mail.com
08/01/2026
Pppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
kci***@***mail.com
08/04/2026
If I bought it for a month, tried it for a few days, and found that it couldn't be used anymore, can I still get a refund
Ult***@***mail.com
08/05/2026
super amazing service, genuinely one of the best customer reps ive had the pleasure of speaking to! Would love to chat with him again in the future!
e06***@***mail.com
08/08/2026
Very cordial and professional assistance. Make an order at ease with the help of an agent. Amazing server provider!
rog***@***mail.com
08/09/2026
I used to be able to go to my instances through cpanel, but things changed a couple months ago and I cant get in that way, how to I get logged into my
osm***@***mail.com
08/12/2026
Preston was very kind and helpful. My issue is not resolved yet, but I truly appreciate his patience and great attitude.
eun***@***mail.com
08/13/2026
Preston was nice while handling all my requests. I'm very much happy and grateful for the help.
ash***@***ahoo.com
08/14/2026
willing to help and escalate the support engineer needs help. That's the right thing to do.
gwm***@***ahoo.com
08/17/2026
Agent have no issue, but company policy is shit, some one didnt get benifit from server they must be full refunded specially when its his first month
phi***@***mail.com
08/20/2026
bonjour le mot de passqui m ai attribuer pour me connecter au serveur ne fontionne toujours pas
m.i***@***mail.com
08/21/2026
Awesome Service!!. He goes above and beyond my expectation and checked everything to find the cause. thanks again
mrj***@***rjac.com
08/23/2026
Super happy with July and the support I received. I can't wait to use my new VPS and test out some cool deployments!
mmm***@***ahoo.com
08/26/2026
he is the best , i love his service very professional in resolving problem . keep it up bro